Terms of Service – Season Mills Gifts

Last updated: 21 October 2026

1. About Us

Welcome to Season Mills Gifts, an independent UK-based online retailer specialising in gifts and collectables, including official Guinness merchandise.

These Terms of Service apply to purchases made through our Shopify website.

2. Products

We aim to describe and photograph our products accurately. Product colours and appearance may vary slightly depending on your screen settings.

All products are subject to availability.

3. Prices and Payments

All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

Payment must be completed at checkout before an order can be processed.

We reserve the right to correct genuine pricing or listing errors. If an error affects your order, we will contact you and offer the opportunity to proceed at the corrected price or receive a refund.

4. Orders

When you place an order, you will receive an order confirmation email.

We reserve the right to decline or cancel an order where reasonably necessary, including where an item is unavailable, payment cannot be authorised or an obvious listing error has occurred.

If payment has already been taken for a cancelled order, we will issue a refund.

5. Delivery

We currently deliver to UK addresses only.

Standard UK delivery is free, with no minimum order value.

Dispatch times and estimated delivery periods are explained in our Shipping Policy.

Delivery estimates are not guaranteed. Nothing in these terms affects your statutory rights if goods are not delivered within the legally required period.

6. Returns, Cancellations and Refunds

Customers have cancellation, return and refund rights under applicable UK consumer law.

Please refer to our Returns and Refund Policy for further information and instructions.

Nothing in these terms limits or excludes your statutory consumer rights.

7. Faulty or Damaged Goods

If an item arrives damaged, faulty or not as described, please contact us so we can help resolve the problem.

Your rights under the Consumer Rights Act 2015 remain unaffected.

8. Website Information

We make reasonable efforts to keep product descriptions, prices and website information accurate and up to date.

We cannot guarantee that the website will always be available without interruption.

9. Intellectual Property

Product photographs, website text and other original content belonging to Season Mills Gifts must not be reproduced commercially without permission.

Third-party trademarks and brand names remain the property of their respective owners.

10. Privacy

We handle personal information in accordance with our Privacy Policy and applicable UK data protection legislation.

11. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or your statutory consumer rights.

12. Governing Law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

13. Contact Us

If you have any questions about these terms or your order, please contact Season Mills Gifts using the details provided in our Contact Information policy.